Register your spot for our exclusive care & nutrition ZOOM webinar with Dr Rupy Aujla, Sunday Times Bestselling Author

Care assistant skills and qualities required

If you want to be a good care assistant, there are some essential skills that you need to possess. Not all of these skills can be taught; some are simply part of your natural personality, and they make it much easier for you to provide care.

Here are six care assistant skills and qualities required if you want to be great at your job.


One of the most important skills for a care assistant is patience. This is because most care assistants regularly work with vulnerable people with diminished abilities, so they may be slightly slower when it comes to moving around or asking for something. They may also feel frustrated or upset, and they may take these emotions out on their carer - but a great carer will always be able to remain patient and calm.

Care assistant


Multi-tasking is also a useful skill for care assistants. After all, most care assistants have to complete multiple tasks at the same time; perhaps you need to prepare a meal, but you also want to talk to your client about their needs. This can be overwhelming for some people, but a good care assistant should have no problem.

A friendly, happy attitude

A carer should also always try to have a friendly, happy attitude. This may sound difficult, but for many people their carer is the only person they speak to during the day, so if the carer is in a bad mood it could ruin their entire day.

This is why great carers always make an effort to be in a happy, positive mood when they are with their patients. From taking the time to smile when they see their patient to asking about their day, these little steps help to make the patient feel more comfortable and relaxed. This is especially important if you are working with anyone who has depression or anxiety.

Care assistant

Being able to think on your feet

It is also important to be able to think on your feet. Some carers have multiple patients with different care needs, which means every day is different - and it is likely you will encounter unexpected occurrences and emergency situations on a regular basis.

Being a good listener

Good carers are good listeners. Most people receiving care want someone they can talk to about their feelings; perhaps they are scared about their illness, or maybe they feel isolated. Either way it is important that their carer has strong listening skills, as this means their patient can talk to them about their feelings without worrying that they are bothering them.


Finally a great carer will be able to empathise with their patients. It doesn’t matter whether the patient is much older or younger than them, or if their illness is hard to understand; they always go out of their way to put themselves in the shoes of their patients. This means it is much easier for them to understand their patient, so they will be able to provide better, personalised care.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Once you have completed your enquiry Guardian Carers will contact you on the details you have provided with information about the services we provide in order to assist you. Your information will not be shared with anyone outside our companies group.

At any time you may cease to receive communication by contacting Guardian Carers to delete, update or transfer for your information at no cost to yourself. Simply email with the name and email address you provided on this form.

Please see Guardian Carers data protection and privacy policy for further details how your information may be used. You will receive an email confirming how your information is used.



Guardian Carers have been so helpful finding us a carer for my mother. She is extremely independent and guardian carers have helped give us the reassurance that she has someone there to help her if...
12 Jun 2018


I phoned in on Monday in a panic as the Carer we had just hired for my uncle canceled on us. Renate our consultant was very helpful she immediately sent over two candidates for us to interview. The...
11 Feb 2018

Emma Lewis

I hired an excellent Carer for my Husband through them. The carer also helps around the house which has been a big help for us. They were the only agency that allowed me to interview and meet the...
10 Jun 2018


Superb customer service. Staff are exceptionally friendly. They have a good range of carers to choose from.
06 Jun 2018


Very pleased with the service. They found us an excellent Turkish and English speaking Carer Housekeeper. We have struggled to find someone bilingual before.
01 Jun 2018

Mariana Canguia

Guardian Carers offers a very good service, I have used and I was very happy with their service as they met all my expectations. So I do recommend :) :)
01 Jun 2018

Millicent A

My friend recommended the agency to me and I am glad I paid them a visit. I just started a new job through them. Can't thank them enough.
31 May 2018

Mercy N W

Guardian Carers were able to find my Dad the right Carer Housekeeper. My dad was initially very hesitant to have any help. Our consultant offered to meet with him. She explained the benefits and...
30 May 2018

R Blumstein

Guardian carers have been brilliant in helping me find two Carers for my parents who are based in Switzerland. We interviewed 5 candidates through them before making a decision. They made sure to...
30 May 2018

Aridath Oketokoun

Very good service
30 May 2018
Find my carer Search care jobs