Guardian Carers Feature on BBC News London

Data Protection FAQ

Find a Carer Near You

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What personal information do we collect?

We collect information from you such as your full name, address, phone number and email address.

Why do we collect your information and how is it used?

We collect your information to enable us to provide you with the services for which you have enquired or registered. The information is used to contact you and send you notifications of any job opportunities that may be of interest. If you are seeking to hire, we will use your information to contact you about relevant available candidates and employment services which will assist you in your hiring requirements.

We do not share your information with, or sell your information to, any person or organization outside of our group of companies.

Is your information safe?

Yes. We make sure that all of your information is safely stored and that it is only accessed by members of staff with express authority to do so. We also ensure that all of our staff have received training on, and are kept up to date, our obligations to store, access and use your information only in accordance with data protection laws.

Staff who have access to any personal information have a unique user ID and password, which is changed and disabled if that member of staff leaves the company.

Can you ask us to delete, amend or transfer your information?

Yes. If you want us to delete, amend or transfer your information you simply need to send an email to our data protection officer with your request and this will be actioned at no cost to yourself.

Who is our Data Protection Officer?

Renate Winkler and she is available at

Where can I read more?

To see our full data protection and privacy policy which sets out in detail what information we collect and how it is used, please click here.

Book a consultation

Give us a call. We are ready to help. We believe we can find your perfect carer.