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Private care company – What we do and what makes us different

In a private care arrangement, the care recipient gets support and assistance with daily activities such as cooking and shopping, and is helped to stay independent within the community. Part-time care and housekeeper companionship can also be successful arrangements.

Here we look at the pros and cons of employing a private care company.

Advantages and disadvantages of private care

Private care can be flexible, allowing as much or little care as you want. A reputable agency such as Guardian Carers will tailor a unique plan based around your requirements.

Disadvantages are that with some other agencies, different staff may be used from time to time meaning a lack of consistency.

Private care

Considerations before you choose a private agency

  • Work out your budget: Consider the length of time you need care for, and make an estimate. Take into account pensions and savings. Check eligibility for Attendance Allowance.
  • Think about what’s important: Your values matter. Specify if, for example, you want a female carer.
  • Get reviews and testimonials: Look online for recommendations.

Compare agencies

Get information from different agencies so you can compare providers. State how often you want them to visit, what activities require help, and your budget.

Draw up a shortlist

Contact the agencies that can meet your needs and arrange to meet with them.

Ask whether staff references are taken up before offering work, and what happens if the carer is off sick. How many different carers may visit? What sort of training and qualifications do the carers have?

Enquire if the private care company has a standard contract you can see, and ask about hourly charges. You could also check about bank holiday cover and how and when payment is required. Ask what insurance is in place, and whether a trial period is possible.


Private agencies need to be registered with the Care Quality Commission. The agency may belong to the United Kingdom Homecare Association (UKHCA), which has a Code of Practice.

Private care

Private care costs

It is almost always considerably cheaper to arrange live-in care compared to the costs of a residential home, Normally private care is charged at an hourly rate - usually around £15–30 per hour. The costs will depend on the sort of care you want and it can be possible to pay upfront on a retainer basis, or to pay by Direct Debit.

Questions from the agency

The agency has to conduct an assessment of your needs before putting forward their care plan. This considers the assistance you need, and information about any illness.

Your mental status and ability to communicate will be assessed, and any problems with mobility or continence will be noted. Dietary preferences and cultural requirements are also important, and the agency may look at any health and safety issues based around carers accessing your property.

These steps should help you to find a good carer arrangement for yourself or a loved one.

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Once you have completed your enquiry Guardian Carers will contact you on the details you have provided with information about the services we provide in order to assist you. Your information will not be shared with anyone outside our companies group.

At any time you may cease to receive communication by contacting Guardian Carers to delete, update or transfer for your information at no cost to yourself. Simply email with the name and email address you provided on this form.

Please see Guardian Carers data protection and privacy policy for further details how your information may be used. You will receive an email confirming how your information is used.



Guardian Carers have been so helpful finding us a carer for my mother. She is extremely independent and guardian carers have helped give us the reassurance that she has someone there to help her if...
12 Jun 2018


I phoned in on Monday in a panic as the Carer we had just hired for my uncle canceled on us. Renate our consultant was very helpful she immediately sent over two candidates for us to interview. The...
11 Feb 2018

Emma Lewis

I hired an excellent Carer for my Husband through them. The carer also helps around the house which has been a big help for us. They were the only agency that allowed me to interview and meet the...
10 Jun 2018


Superb customer service. Staff are exceptionally friendly. They have a good range of carers to choose from.
06 Jun 2018


Very pleased with the service. They found us an excellent Turkish and English speaking Carer Housekeeper. We have struggled to find someone bilingual before.
01 Jun 2018

Mariana Canguia

Guardian Carers offers a very good service, I have used and I was very happy with their service as they met all my expectations. So I do recommend :) :)
01 Jun 2018

Millicent A

My friend recommended the agency to me and I am glad I paid them a visit. I just started a new job through them. Can't thank them enough.
31 May 2018

Mercy N W

Guardian Carers were able to find my Dad the right Carer Housekeeper. My dad was initially very hesitant to have any help. Our consultant offered to meet with him. She explained the benefits and...
30 May 2018

R Blumstein

Guardian carers have been brilliant in helping me find two Carers for my parents who are based in Switzerland. We interviewed 5 candidates through them before making a decision. They made sure to...
30 May 2018

Aridath Oketokoun

Very good service
30 May 2018
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