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#CareAdvice ll

During the Covid-19 pandemic, we spoke to one of our carers Catherine, about how she is coping. Catherine has been a carer for over 20 years. She has predominantly worked in complex care.

Now, due to the Covid-19 pandemic, she has had to “raise the hygiene level 10 notches up because this is a virus that we don’t understand”, she said. “We have to be very aware of our patients and their needs. We have to use every available means to keep our patients safe. It’s not just hand washing. It is sterilising everything we’re using, from door handles to the lavatory. Everything has to be pristine.”

We asked Catherine to offer a few words of advice to her fellow carers who are on the frontline battling the coronavirus. It feels as if she is speaking for the whole care community, as she never says “I”. Instead, she always uses the word “we”.

”In the protection of the individual that you are caring for, no matter how old they are, one has to be ultra-cautious. I’m using that word very openly because we have to be very, very aware of the situation we’re in.”

“We have to protect ourselves in order to give care. We have to stay healthy. Nobody wants to have Covid-19.” She goes on to say that “care workers are very vulnerable, so we have to use everything at our disposal to make sure we are safe.”

She ended our chat by saying “I am also going to use the word ‘brave’ because sometimes we have to step out over the boundaries to really keep everyone safe. It’s a tough gig.”

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Adam

Guardian Carers have been so helpful finding us a carer for my mother. She is extremely independent and guardian carers have helped give us the reassurance that she has someone there to help her if...
12 Jun 2018
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SS

I phoned in on Monday in a panic as the Carer we had just hired for my uncle canceled on us. Renate our consultant was very helpful she immediately sent over two candidates for us to interview. The...
11 Feb 2018
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Emma Lewis

I hired an excellent Carer for my Husband through them. The carer also helps around the house which has been a big help for us. They were the only agency that allowed me to interview and meet the...
10 Jun 2018
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K.A.

Superb customer service. Staff are exceptionally friendly. They have a good range of carers to choose from.
06 Jun 2018
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Denise

Very pleased with the service. They found us an excellent Turkish and English speaking Carer Housekeeper. We have struggled to find someone bilingual before.
01 Jun 2018
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Mariana Canguia

Guardian Carers offers a very good service, I have used and I was very happy with their service as they met all my expectations. So I do recommend :) :)
01 Jun 2018
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Millicent A

My friend recommended the agency to me and I am glad I paid them a visit. I just started a new job through them. Can't thank them enough.
31 May 2018
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Mercy N W

Guardian Carers were able to find my Dad the right Carer Housekeeper. My dad was initially very hesitant to have any help. Our consultant offered to meet with him. She explained the benefits and...
30 May 2018
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R Blumstein

Guardian carers have been brilliant in helping me find two Carers for my parents who are based in Switzerland. We interviewed 5 candidates through them before making a decision. They made sure to...
30 May 2018
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Aridath Oketokoun

Very good service
30 May 2018
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