Guardian Carers as seen on BBC News - Read more

5 Qualities to Look For in a Carer

1) Good Listener

Being a good listener is an essential life skill and also crucially important in caring roles. Caring not only provides practical assistance but also companionship and friendship. Sharing experiences with someone is an important way to keep your mind active and engaged, while forming social bonds for an emotional and mentally healthy life. Communication is vital especially if the client is bed bound or if their mobility is challenged. In these situations carers are a lifeline and function as an extra pair of arms and legs for the client. For many carers like Luke Addison with over 3 years of experience, “learning about their history” was his favourite aspect of his role and also mentions that having “a genuine interest in the people I was caring for” made him good at his job.

2) Qualifications

Neville Cook, with over a decade of experience in the age care industry, stresses the importance of experienced caring professionals. Aurelie Chassac, the Divisional Manager of Guardian Carers, assures that “Our cares are required to be fully qualified in order for families to feel safe and secure when using our services. They will need a DBS check, a First Aid Certificate and Safeguarding Vulnerable Adults accreditation.” Guardian Carers also employs carers with particular qualifications in Dementia Care and Moving and Handling to assure that the needs of the clients are met. In partnership with their sister company Little Ones London, Guardian Carers provides courses and training for carers with the passion for care, but lacking formal training, in order to help their workers expand on their knowledge and quality of care.

3) Trustworthy

Trust is the foundation of any social bond with another person. Luke notes that “it takes a lot for an old person to let somebody into their home, to have keys and go through their cupboards to make lunch. If the the client has depression, anxiety or Dementia, it can make them feel extremely anxious.” The client has to be able to know that they are in honest and in safe hands when allowing somebody into their home. Guardian Carers assures that the client is matched with a carer that is responsible, trustworthy and respectful.

4) (Com)Passion

Personal care can be physically demanding which requires a lot of passion and dedication. Luke stresses the important of sufficient life experience and emotional intelligence to deal with sensitive situations. He says, “people still want dignity, especially in later life where greater assistance is required, requiring discretion, compassion and respect. It can be terrifying when you need assistance going to the toilet and may take a lot from somebodies dignity. You want somebody that doesn’t embarrass you and makes you feel comfortable.”

5) Compatibility

It is important that you find the right carer for you that can respond well to your physical, mental and emotional needs. The Managing Director, Renate Winkler mentions that “at Guardian Carers, we always try to find you the most suitable carer.” Clients are assigned to a specialist consultant who will take their time to understand your needs and what matters to you. Clients are also able to interview potential carers with assistance of the consultant to help with this process. The care provided by Guardian Carers is bespoke and tailored to your exact needs and desire to assure that you find a compatible match.

Interested in becoming a carer? Visit:

Need a Carer? Visit:



Guardian Carers have been so helpful finding us a carer for my mother. She is extremely independent and guardian carers have helped give us the reassurance that she has someone there to help her if...
12 Jun 2018


I phoned in on Monday in a panic as the Carer we had just hired for my uncle canceled on us. Renate our consultant was very helpful she immediately sent over two candidates for us to interview. The...
11 Feb 2018

Emma Lewis

I hired an excellent Carer for my Husband through them. The carer also helps around the house which has been a big help for us. They were the only agency that allowed me to interview and meet the...
10 Jun 2018


Superb customer service. Staff are exceptionally friendly. They have a good range of carers to choose from.
06 Jun 2018


Very pleased with the service. They found us an excellent Turkish and English speaking Carer Housekeeper. We have struggled to find someone bilingual before.
01 Jun 2018

Mariana Canguia

Guardian Carers offers a very good service, I have used and I was very happy with their service as they met all my expectations. So I do recommend :) :)
01 Jun 2018

Millicent A

My friend recommended the agency to me and I am glad I paid them a visit. I just started a new job through them. Can't thank them enough.
31 May 2018

Mercy N W

Guardian Carers were able to find my Dad the right Carer Housekeeper. My dad was initially very hesitant to have any help. Our consultant offered to meet with him. She explained the benefits and...
30 May 2018

R Blumstein

Guardian carers have been brilliant in helping me find two Carers for my parents who are based in Switzerland. We interviewed 5 candidates through them before making a decision. They made sure to...
30 May 2018

Aridath Oketokoun

Very good service
30 May 2018
Find my carer Search care jobs